Presents an overview of the field of marketing. This book offers a collection compiled by an international advisory board of marketing academics with contributions from scholars in the field, each covering research issues in particular areas of expertise. It is intended for advanced undergraduates, graduate students and academics in marketing.
Über den Autor
Robert Wensley is Emeritus Professor of Policy and Marketing at the Warwick Business School. Professor at Warwick since 1986 and Chair of the School from 1989 to 1994, and Chair of the Faculty of Social Studies from 1997 to 1999. Most recently Director of the AIM Research initiative from 2004 to 2011. He was previously with RHM Foods, Tube Investments and the London Business School and was visiting Professor at UCLA (twice) and University of Florida. He was Chair of the Council of the Tavistock Institute of Human Relations from 1998 until 2003 and a member of the Sunningdale Institute (2008 -11) He is a Fellow of the British Academy of Management (FBAM), the Chartered Institute of Marketing (FCIM) and The Academy of Social Sciences (FAcSS). He was awarded the BAM Richard Whipp Lifetime Achievement Award in 2012 and previously awarded the 1981 and 1988 Alpha Kappa Psi prize for the most outstanding article in the US Journal of Marketing and the Millennium Prize for the best paper in the Journal of Marketing Management He was appointed to the Council of the ESRC from 2001 to 2004 and was a Board member of the ESRC Research Grants Board from 1991 to 1995. He is a member of the Advisory Board of the Warburg Institute and the Academic Advisory Board of the Chartered Management Institute. Over his academic career, he has been involved with consultancy and management development for many major organisations.
Inhaltsverzeichnis
Introduction - Barton A Weitz and Robin Wensley
PART ONE: INTRODUCTION
Marketing¿s Relationship to Society - William L Wilkie and Elizabeth S Moore
A History of Marketing Thought - D G Brian Jones and Eric H Shaw
Role of Marketing and the Firm - Frederick E Webster Jr
PART TWO: MARKETING STRATEGY
Marketing Strategy and Theories of the Firm - George S Day and Robin Wensley
Determining the Structure of Product-Markets - Allan D Shocker
Practices, Issues and Suggestions
Competitive Response and Market Evolution - Hubert Gatignon and David Soberman
PART THREE: MARKETING ACTIVITIES
Branding and Brand Equity - Kevin Lane Keller
Product Development - Ely Dahan and John R Hauser
Managing a Dispersed Process
Channel Management - Erin Anderson and Anne T Coughlan
Structure, Governance and Relationship Management
Salesforce Management - Sönke Albers
Compensation, Motivation, Selection and Training
Pricing - Chezy Ofir and Russell S Winer
Economic and Behavioral Models
Marketing Communications - David W Stewart and Michael A Kamins
Sales Promotion - Scott A Neslin
Understanding and Improving Service Quality - A Parasuraman and Valerie A Zeithaml
A Literature Review and Research Agenda
PART FOUR: MARKETING MANAGEMENT
Individual Decision-Making - J Edward Russo and Kurt A Carlson
Allocating Marketing Resources - Murali K Mantrala
Marketing Decision Support and Intelligent Systems - Eric M Eisenstein and Leonard M Lodish
Precisely Worthwhile or Vaguely Worthless?
PART FIVE: SPECIAL TOPICS
Global Marketing - Johny K Johanson
Research on Foreign Entry, Local Marketing, Global Management
Services Marketing and Management - Steven M Shugan
Capacity as a Strategic Marketing Variable
Marketing in Business Markets - Håkan Håkansson and Ivan Snehota
Marketing and the Internet - Patrick Barwise, Anita Elberse and Kathy Hammond
PART SIX: CONCLUDING OBSERVATIONS
Concluding Observations - Robin Wensley and Barton A Weitz
Klappentext
'The Handbook of Marketing is different¿ that Barton Weitz and Robin Wensley are its editors should suggest something out of the ordinary. A glance at the contributors (e.g., Wilkie. Webster, Day, Shocker, Keller, Hauser, Winer, Stewart. Parasuraman. Zeithaml) puts the matter to rest.- Journal of Marketing The book fills a major void in the marketing literature on marketing management and will serve the discipline for many years to come'- Journal of Marketing Research'This text achieves the rare goal of covering marketing clearly and deeply, with no unnecessary examples or pretty pictures. For the enquiring mind, it is a wonderful link between a basic knowledge of marketing concepts and a grasp of where research in marketing is taking us'- Ken Simmonds, Emeritus Professor of Marketing and International Business, London Business SchoolThe Handbook of Marketing presents a major retrospective and prospective overview of the field of marketing, and provides a landmark reference at a time when many of the traditional boundaries and domains within the marketing discipline have been subject to change.
