Wanda Curlee, Robert Lee Gordon
Complexity theory is a great, untapped resource in the field of management. Experts agree that it can be a powerful tool for managing complex and virtual programs, but there is little material available to guide program managers on how to use complexity theory to communicate and lead effectively.
Filling this void, Successful Program Management: Complexity Theory, Communication, and Leadership identifies the best leadership types for complex program environments. It goes beyond what is currently available in program management standards to outline powerful solutions to the macro and micro program issues facing program managers.
Using language that is easy to understand, the book describes practical complexity theory techniques for establishing clear and effective communications in a virtual environment. It explains what it takes to communicate strategically to all parties involved and addresses the communication issues common to most programs, including stakeholder communication, project team communication, and shareholder communication.
The information presented in this book is supported by peer review research. Each section includes a case study, section quiz, and discussion questions to reinforce learning. The book includes numerous tools, templates, and techniques that can be helpful to the seasoned program manager as well as program managers who are leading for the first time.
Clarifying the nuances of complexity theory, the text will help you focus your strategic energies on the right things and arm you and your team with the skills, tools, and techniques needed to succeed in today´s program environment.
Introduction. Complexity Theory. Course Materials #1. Leadership in Program Management. Leadership and Program Management. Complexity and Program Management. Course Materials #2. Communication and Program Management. Technology-Based Communication, Complexity, and Program Management. Course Materials #3. Complexity-Based Program Management. Applied Complexity and Program Management. Successful Program Management and Complexity. Course Materials #4. The Future of Program Management and Complexity. Advancing the Future of Program Management. Course Materials #5.
Successful Program Management: Complexity Theory, Communication, and Leadership identifies the best leadership types for complex program environments. It goes beyond what is currently available in program management standards to outline powerful solutions to the macro and micro program issues facing program managers. Using language that is easy to understand, it explains what it takes to communicate strategically to all parties involved and addresses the communication issues common to most programs, including stakeholder communication, project team communication, and shareholder communication.
Inhaltsverzeichnis
Introduction History of Complexity Theory Complexity Theory Demystified Practical Application One Practical Tool One Practical Application Two Application Tool Two Practical Application Three Application Tool Three Practical Application Four Application Tool Four Practical Application Five Practical Tool Five Overview of Program Management History of Program Management Complexity Theory Application of Complexity Theory to Program Management Complexity Sub-Theories History of Chaos Theory and Complexity Evolution of Chaos Theory to Complexity Theory How Complexity Theory Is Used Today in Program Management Successful Deployment of Complexity Theory Course Materials #1 Classroom Materials Case Study #1-Leadership, Communication, Complexity Case Study Questions Section Quiz Section 1 Section 2 Section 3 Discussion Questions Short Discussion Questions Long Discussion Questions Summary Leadership in Program Management Introduction to Leadership Early Leadership Industrial Leadership Modern Leadership Post-Modern Leadership Transformational Leadership Vision Values Voice Transformational Leadership and Teams Leadership and Program Management Mega-Program Leadership Virtual Program Management Office (VPMO) Best Practices: Scope Management VPMO Building and Maintaining Trust Best Practice VPMO Positive Effective Organizational Communication Best Practice VPMO Summary Complexity Theory Best Practices: Schedule Management Complexity Leadership Best Practice Complexity Theory Showing Results Best Practice Complexity Theory Summary Complexity and Program Management Leadership and Complexity Program Management Leadership Course Materials #2 Classroom Materials Case Study #2-Building and Leading Successful Organizations Section Quiz Section 1 Section 2 Section 3 Discussion Questions Short Discussion Questions Long Discussion Questions Summary Communication and Program Management Introduction to Communication Communication Summary Virtual Organization Why Companies Are Going Virtual Building Trust in the Virtual Organization Trust and Communication Trust and Change in the Virtual Organization Leadership, Competency, Technology Strategies of Successful Program Managers Technology-Based Communication, Complexity, and Program Management Technology-Based Communication Social Networks Leveraging Social Networking Sites Trust and Accountability Social Teams and Complexity Communication and Complexity Trust in Complex Communication Benefits and Challenges of the Virtual Organization Summary Course Materials #3 Classroom Materials Case Study #3-Communication in Program Management Case Study Questions Section Quiz Section 1 Section 2 Section 3 Discussion Questions Short Discussion Questions Summary Complexity-Based Program Management Application of Program Management and Complexity Applied Complexity and Program Management Integrating Technology into Program Management Program versus Constituent Communication and Complexity Theory Successful Program Management and Complexity Introduction Returns Best Practice Reclaimed Goods Best Practice Summary of Reverse Logistics and Program Management Course Materials #4 Classroom Materials Case Study #4 Case Study Questions Section Quiz Section 1 Section 2 Section 3 Discussion Questions Short Discussion Questions The Future of Program Management and Complexity Complexity Theory and Communications Complexity Theory and Program Management Advancing the Future of Program Management Integration of Program Management, Complexity, and Communication Introduction Complexity to Support the Buildup of People, Materials, and Equipment Abandonment of Traditional Hierarchical Communication Example of How Complexity Was Deployed to Replace Traditional Communication Local Deployment of an Incident Communication Center The New Communication Model at BP Risk Management, Communication, and Complexity Conclusion Applying Future Technologies Advancing Complexity Course Materials #5 Classroom Materials Case Study #5-The Future of Program Management and Complexity Section Quiz Section 1 Section 2 Section 3 Discussion Questions Short Discussion Questions References Index
