Walburg, Jan; Bevan, Helen; Wilderspin, John; Lemmens, Karin
This important new text demonstrates a step-by-step approach to understanding and improving performance management in healthcare organizations. It discusses the relevance of performance management to disease management and the professional development of the discipline, debates topical issues inherent in healthcare performance management, and includes case histories to assist in improving healthcare processes by making optimal use of tools and theories. It also investigates the application of the principles of the learning organization, performance management, and the theory and practice of quality management.
Factors considered include:
- cost management and its implications
- transparency in healthcare results for all stakeholders
- information technology and its potential
- evaluation of feedback for further performance improvement.
Combining case histories and examples with crucial theoretical framework, this book is invaluable reading for students of healthcare management, and all healthcare managers who strive to attain better care results.
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Fills the gap available for literature specifically on performance management in the health sectorIncludes real case studies to exemplify the theories and ideas discussed
Written by a strong mix of international authors, all very well respected
Part 1: Background and Principles of Performance Management 1. General Introduction 2. The Learning Organisation in the Healthcare Sector 3. Principles of Performance Management Part 2: Development of Performance Management in Healthcare 4. Setting the Stage 5. The Core of the System: Multidisciplinary Teams 6. Process Deillegalscription and Guarantees 7. Performance Indicators 8. Patient Variables 9. Criteria and Benchmarks 10. Feedback and Presentation 11. Analysis and Improvement Part 3: Performance Management and Society 12. Disease Management 13. Performance Management and the Development of the Discipline 14. Performance Management and Stakeholders Part 4: Case Histories
Demonstrating a step-by-step approach to understanding and improving performance management, this book explores the theoretical and philosophical background of the subject, and combines case histories and examples with theoretical framework.
Exploring the theoretical and philosophical background of performance development, this text focuses on practical aspects, covers key issues, and combines case histories and examples with theoretical framework.
This important new text demonstrates a step-by-step approach to understanding and improving performance management in healthcare organizations. It discusses the relevance of performance management to disease management and the professional development of the discipline, debates topical issues inherent in healthcare performance management, and includes case histories to assist in improving healthcare processes by making optimal use of tools and theories. It also investigates the application of the principles of the learning organization, performance management, and the theory and practice of quality management.
Factors considered include:
- cost management and its implications
- transparency in healthcare results for all stakeholders
- information technology and its potential
- evaluation of feedback for further performance improvement.
Combining case histories and examples with crucial theoretical framework, this book is invaluable reading for students of healthcare management, and all healthcare managers who strive to attain better care results.
Part 1: Background and Principles of Performance Management 1. General Introduction 2. The Learning Organisation in the Healthcare Sector 3. Principles of Performance Management
Part 2: Development of Performance Management in Healthcare 4. Setting the Stage 5. The Core of the System: Multidisciplinary Teams 6. Process Deillegalscription and Guarantees 7. Performance Indicators 8. Patient Variables 9. Criteria and Benchmarks 10. Feedback and Presentation 11. Analysis and Improvement
Part 3: Performance Management and Society 12. Disease Management 13. Performance Management and the Development of the Discipline 14. Performance Management and Stakeholders
Part 4: Case Histories
Über den Autor
Trimbos-instituut, Utrecht, The Netherlands
Inhaltsverzeichnis
Part 1: Background and Principles of Performance Management 1. General Introduction 2. The Learning Organisation in the Healthcare Sector 3. Principles of Performance Management Part 2: Development of Performance Management in Healthcare 4. Setting the Stage 5. The Core of the System: Multidisciplinary Teams 6. Process Deillegalscription and Guarantees 7. Performance Indicators 8. Patient Variables 9. Criteria and Benchmarks 10. Feedback and Presentation 11. Analysis and Improvement Part 3: Performance Management and Society 12. Disease Management 13. Performance Management and the Development of the Discipline 14. Performance Management and Stakeholders Part 4: Case Histories
Klappentext
Performance management is a management philosophy which focuses sharply on the achievement of good and sustainable results. It starts with a strategic process that takes account of internal and external factors and works out clearly defined, measurable strategic objectives, which are then put into operation. Performance management in the healthcare sector aims to constantly improve the results of the best possible healthcare processes by making optimal use of tools.
This text begins by addressing the organizational preconditions and provides a step-by-step approach for the realization of performance management in a healthcare organization. It then proceeds to discuss the relevance of performance management to disease management and the professional development of the discipline, and concludes with the topical debate on the publication of results and a set of case histories.
