This book reports research conducted in the ESPRIT project PECOS, which investigated the requirements for effective CSCW (Computer Supported Cooperative Work) with special reference to cooperation among organisations in large projects. It indicates commercial areas where CSCW technology can be applied, and examines such methodological issues as enterprise modelling, system architecture, and the incorporation of artificial intelligence techniques. PECOS studied two practical contexts. The first was the management of a complex industrial project, the construction of a high-speed train for the Italian railway, which required cooperation among four private companies. The second was the design of an information system for water management in the Lombardy region, which required cooperation among several different branches of public administration.fhese contexts were analysed, applying techniques of enterprise modelling, in order to identify requirements for CSCW systems. The composition of the book is as follows. Chapter 1 presents some highlights of the vast literature on cooperation, including results from psycholOgy, sociology, management science, linguistics, and artificial intelligence. Chapter 2 reviews the much shorter history of CSCW, with reference to a catalogue of existing systems given in an appendix at the end of the book. The next four chapters contain our original findings.|This book reports research conducted in an ESPRIT project investigating the requirements for effective Computer Supported Cooperative Work (CSCW), with special reference to cooperation among organisations in large projects. New methodological proposals are based on two case studies.
1. Cooperative work in organizations.- 2. Computer supported cooperative work.- 3. The case studies.- 4. Modelling the case studies.- 5. Intelligent computer support.- 6. Architectural framework for CSCW.- 7. A methodology for CSCW.- Appendix: Catalogue of CSCW systems.- References.- Authors´ addresses.
Das Buch stellt praxisrelevante Ergebnisse eines ESPRIT-Projekts dar, in dem die Bedingungen für effektive Computer-unterstützte Gruppenarbeit (Computer Supported Cooperative Work) an Fallstudien der Kooperation von Organisationen in großen Projekten erforscht wurden.
1. Cooperative work in organizations.- 2. Computer supported cooperative work.- 3. The case studies.- 4. Modelling the case studies.- 5. Intelligent computer support.- 6. Architectural framework for CSCW.- 7. A methodology for CSCW.- Appendix: Catalogue of CSCW systems.- References.- Authors' addresses.
Inhaltsverzeichnis
1. Cooperative work in organizations.- 2. Computer supported cooperative work.- 3. The case studies.- 4. Modelling the case studies.- 5. Intelligent computer support.- 6. Architectural framework for CSCW.- 7. A methodology for CSCW.- Appendix: Catalogue of CSCW systems.- References.- Authors' addresses.
Klappentext
This book reports research conducted in the ESPRIT project PECOS, which investigated the requirements for effective CSCW (Computer Supported Cooperative Work) with special reference to cooperation among organisations in large projects. It indicates commercial areas where CSCW technology can be applied, and examines such methodological issues as enterprise modelling, system architecture, and the incorporation of artificial intelligence techniques. PECOS studied two practical contexts. The first was the management of a complex industrial project, the construction of a high-speed train for the Italian railway, which required cooperation among four private companies. The second was the design of an information system for water management in the Lombardy region, which required cooperation among several different branches of public administration.fhese contexts were analysed, applying techniques of enterprise modelling, in order to identify requirements for CSCW systems. The composition of the book is as follows. Chapter 1 presents some highlights of the vast literature on cooperation, including results from psycholOgy, sociology, management science, linguistics, and artificial intelligence. Chapter 2 reviews the much shorter history of CSCW, with reference to a catalogue of existing systems given in an appendix at the end of the book. The next four chapters contain our original findings.
This book reports research conducted in an ESPRIT project investigating the requirements for effective Computer Supported Cooperative Work (CSCW), with special reference to cooperation among organisations in large projects. New methodological proposals are based on two case studies.
