Über den Autor
Evan W. Duggan is an Associate Professor of Management Information Systems in the Culverhouse College of Commerce & Business Administration at the University of Alabama. Johannes P.M. (Han) Reichgelt is Acting Chair of the Department of Information Technology in the College of Information Technology at Georgia Southern University in the United States.
Section 1: Introduction And Overview Of Quality Concepts And Dimensions; Section 2: Quality In The Early Stages Of Is Delivery; Section 3: Process Contribution To Is Quality; Section 4: Managing Risks Of SPI Projects And Methodologies; Section 5: Is Quality Issues In Under Researched Areas.
Provides analysis and explains some of the contradictions and apparent paradoxes of the many information systems (IS) quality perspectives. This book offers prescriptions, grounded in research findings, syntheses of relevant literature, and leading IS quality practices to assist the assimilation, measurement, and management of IS quality.