Über den Autor
Dr. Deborah J. Mayhew is owner and principal of Deborah J. Mayhew & Associates, a consulting firm based in Massachusetts, offering courses and consulting on all aspects of Usability Engineering and user interface design. Clients include American Airlines, AT&T, Ford,Harvard Univeristy, and NASA. Dr. Mayhew received her Ph.D. in Experimental Cognitive Psychology from Tufts University. She is the author of Principles and Guidelines in Software User Interface Design (Prentice Hall), a coeditor of Cost-Justifying Usability (Academic Press), and a contributor to Human Factors and Web Development.
Preface Chapter 1: Introduction REQUIREMENTS ANALYSIS Chapter 2: User Profiles Chapter 3: Contextual Task Analysis Chapter 4: Usability Goal Setting Chapter 5: Platform Capabilities and Constraints Chapter 6: General Design Principles DESIGN/TESTING/DEVELOPMENT Design Level 1 Chapter 7: Work Reengineering Chapter 8: Conceptual Model Design Chapter 9: Conceptual Model Mockups Chapter 10: Iterative Conceptual Model Evaluation Design Level 2 Chapter 11: Screen Design Standards Chapter 12: Screen Design Standards Prototyping Chapter 13: Iterative Screen Design Standards Evaluation Chapter 14: Style Guide Development Design Level 3 Chapter 15: Detailed User Interface Design Chapter 16: Iterative Detailed User Interface Design Evaluation INSTALLATION Chapter 17: User Feedback ORGANIZATIONAL ISSUES Chapter 18: Promoting and Implementing The Usability Engineering Lifecycle Chapter 19: Usability Project Planning Chapter 20: Cost-Justification Chapter 21: Organizational Roles and Structures
What does it mean to be committed to usability? Answering this question, this work presents the techniques of Usability Engineering as a series of product lifecycle tasks that result directly in easier-to-use software. It also shows how to perform a complete requirements analysis and then incorporate the resulting goals and constraints.
* Unites all current UE techniques in a single, authoritative resource, presenting a coherent lifecycle process in which each clearly defined task leads directly the next.
* Teaches concrete, immediately usable skills to practitioners in all kinds of product development organizations-from internal departments to commercial developers to consultants.
* Contains examples of actual software development projects and the ways in which they have benefited from Usability Engineering.
* Deals in specifics, not generalities-provides detailed templates and instructions for every phase of the Usability Engineering lifecycle.
* Pays special attention to Web site development and explains how Usability Engineering principles can be applied to the development of any interactive product.