Introduction.- Background.- Novel Approach to Spoken Dialogue Management in Intelligent Environments.- The OwlSpeak Adaptive Spoke Dialogue Manager.- Experiments and Evaluation.- Conclusion and Future Directions.
Introducing Spoken Dialogue Systems into Intelligent Environments outlines the formalisms of a novel knowledge-driven framework for spoken dialogue management and presents the implementation of a model-based Adaptive Spoken Dialogue Manager(ASDM) called OwlSpeak. The authors have identified three stakeholders that potentially influence the behavior of the ASDM: the user, the SDS, and a complex Intelligent Environment (IE) consisting of various devices, services, and task descriptions.
The theoretical foundation of a working ontology-based spoken dialogue description framework, the prototype implementation of the ASDM, and the evaluation activities that are presented as part of this book contribute to the ongoing spoken dialogue research by establishing the fertile ground of model-based adaptive spoken dialogue management.
This monograph is ideal for advanced undergraduate students, PhD students, and postdocs as well as academic and industrial researchers and developers in speech and multimodal interactive systems.
Presents a novel framework for adaptive spoken dialogue management Investigates how spoken dialogue systems may be improved in terms of efficiency, effectiveness, usability and user friendliness Describes exhaustive user tests to evaluate the presented approaches