The much-anticipated fifth edition of Designing the User Interface provides a comprehensive, authoritative introduction to the dynamic field of human-computer interaction (HCI). Students and professionals learn practical principles and guidelines needed to develop high quality interface designs-ones that users can understand, predict, and control. It covers theoretical foundations, and design processes such as expert reviews and usability testing. Numerous examples of direct manipulation, menu selection, and form fill-in give readers an understanding of excellence in design The new edition provides updates on current HCI topics with balanced emphasis on mobile devices, Web, and desktop platforms. It addresses the profound changes brought by user-generated content of text, photo, music, and video and the raised expectations for compelling user experiences.
Part I: Introduction CH 1 Usability of Interactive Systems 1.1 Introduction 1.2 Usability Measures 1.3 Usability Motivations 1.4 Universal Usability 1.5 Goals for Our Profession CH 2 Guidelines, Principles, and Theories 2.1 Introduction 2.2 Guidelines 2.3 Principles 2.4 Theories Part II: Development Processes CH 3 Managing Design Processes 3.1 Introduction 3.2 Organizational Design to Support Usability 3.3 The Four Pillars of Design 3.4 Development Methodologies 3.5 Ethnographic Observation 3.6 Participatory Design 3.7 Scenario Development 3.8 Social Impact Statement for Early Design Review 3.9 Legal Issues CH 4 Evaluating Interface Designs 4.1 Introduction 4.2 Expert Reviews 4.3 Usability Testing and Laboratories 4.4 Survey Instruments 4.5 Acceptance Tests 4.6 Evaluation During Active Use 4.7 Controlled Psychologically Oriented Experiments Part III: Interaction Styles CH 5 Direct Manipulation and Virtual Environments 5.1 Introduction 5.2 Examples of Direct Manipulation 5.3 Discussion of Direct Manipulation 5.4 3D Interfaces 5.5 Teleoperation 5.6 Virtual and Augmented Reality CH 6 Menu Selection, Form Fillin, and Dialog Boxes 6.1 Introduction 6.2 Task-Related Menu Organization 6.3 Single Menus 6.4 Combinations of Multiple Menus 6.5 Content Organization 6.6 Fast Movement through Menus 6.7 Data Entry with Menus: Form Fillin, Dialog Boxes and Alternatives 6.8 Audio Menus and Menus for Small Displays CH 7 Command and Natural Languages 7.1 Introduction 7.2 Command-Organization Functionality, Strategies, and Structure 7.3 Naming and Abbreviations 7.4 Natural Language in Computing CH 8 Interaction Devices 8.1 Introduction 8.2 Keyboards and Keypads 8.3 Pointing Devices 8.4 Speech and Auditory Interfaces 8.5 Displays - Small and Large CH 9 Collaboration and Social Media Participation 9.1 Introduction 9.2 Goals of Collaboration and Participation 9.3 Asynchronous Distributed Interfaces: Different Place, Different Time 9.4 Synchronous Distributed Interfaces: Different Place, Same Time 9.5 Face-to-Face Interfaces: Same Place, Same Time Part IV: Design Issues CH 10 Quality of Service 10.1 Introduction 10.2 Models of Response Time Impacts 10.3 Expectations and Attitudes 10.4 User Productivity 10.5 Variability in Response Time 10.6 Frustrating Experiences CH 11 Balancing Function and Fashion 11.1 Introduction 11.2 Error Messages 11.3 Nonanthropomorphic Design 11.4 Display Design 11.5 Web Page Design 11.6 Window Design 11.7 Color CH 12 User Documentation and Online Help 12.1 Introduction 12.2 Online versus Paper Documentation 12.3 Reading from Paper versus from Displays 12.4 Shaping the Content of the Documentation 12.5 Accessing the Documentation 12.6 Online Tutorials and Animated Demonstrations 12.7 Online Communities for User Assistance 12.8 The Development Process CH 14 Information Visualization 14.1 Introduction 14.2 Data Type by Task Taxonomy 14.3 Challenges for Information Visualization CH 13 Information Search 13.1 Introduction 13.2 Searching in Textual Documents and Database Querying 13.3 Multimedia Document Searches 13.4 Advanced Filtering and Search Interface