Chapter 1: Introduction to Enterprise Systems for Management Chapter 2: Systems Integration Chapter 3: Enterprise Systems Architecture Chapter 4: Development Life Cycle Chapter 5: Implementation Strategies Chapter 6: Software and Vendor Selection Chapter 7: Operations and Post-implementation Chapter 8: Program and Project Management Chapter 9: Global, Ethics, and Security Management Chapter 10: Supply Chain Management Chapter 11: Customer Relationship Management
For undergraduate and MBA-level Enterprise Systems courses.
An approach to understanding and implementing ERP systems for success in today's organizations.
Motiwalla teaches students the components of an ERP system, and the process of implementing ERP systems within a corporation to increase the overall success of the organization. This text also places major importance on the strategic role of ERP systems in providing a platform for improved business operations and productivity.
The second edition reflects the nature of today's enterprise systems.