Designing Effective Quality Management Systems in Higher Education Institutions
(Englisch)
Training on Internal Quality Assurance Series Module 1
Niedermeier, Frank

This book introduces quality concepts, definitions of quality assurance and development and its main tools and instruments. It discusses the question why quality management (QM) is an important concept for higher education institutions and the possibilities to setup a quality management system.

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Klappentext

This book introduces quality concepts, definitions of quality assurance and development and its main tools and instruments. It discusses the question why quality management (QM) is an important concept for higher education institutions and the possibilities to setup a quality management system.