Autor/Autorin: Schlager Andrea
Andrea Schlager, MA: Graduate of the university course in Systemic Management – Leadership and Development in Social and Educational Institutions and Other Organisations at the University of Graz. Head of department in a company in the petroleum industry.
Demographic change is making the management of knowledge an increasingly important resource. In future, the success of companies will depend even more on whether they create suitable conditions for transferring knowledge across generations. This thesis aims to improve understanding of intergenerational knowledge transfer. From the perspective of ageing, it examines tools and methods of knowledge transfer that are particularly suitable for securing the knowledge and experience of long-serving employees when they leave the company. To this end, three knowledge management approaches are first discussed and three types of knowledge transfer are presented. Subsequently, various transfer methods are discussed that appear relevant and particularly suitable for preserving knowledge for a company.