Autor/Autorin: El Harous Nassiba
Author: Ms El Harous Nassiba, PhD in Economics and Management. Volunteer lecturer specializing in economics and management at the Faculty of Legal, Economic and Social Sciences of Tangier-Morocco. French Language and Communication teacher.
This book explores the foundations of quality management. Readers will discover how this approach, much more than a set of standards, can truly transform the performance of organizations. Through key concepts, practical examples and case studies, we show how every company, whatever its size or sector, can benefit from quality in its operations.