- Includes a wide range of learning resources, such as activities and 'voice of experience' quotes sharing practitioners' real world experience
- With a strong contemporary focus, it addresses the importance of effective communication to multi-professional, culturally sensitive and anti-discriminatory practice
- Written by a leading author, highly regarded for his accessible yet rigorous books, popular with both students and practitioners alike
Professor Neil Thompson is a highly respected writer and developer of online learning resources, with over 39 years' experience in the people professions. He has held full or honorary professorships at four UK universities. He also runs the
Avenue Professional Development Programme, an online learning community and tutorial group for people professionals.
Praise for the first edition: "This textbook...explores the many theories developed to account for communication and language, and, using traditional resources or expressions along with contemporary ones, moves from the review of theories to the implications of all this on the contemporary scene." -
Rev. Dr. Richard B. Gilbert, BCC. The World Pastoral Care Center, Resources Hotline
Communication is the basis of so much of what happens in the workplace and indeed in our private lives. Without effective communication our lives are so much the poorer and with so many more problems. This book, now in an updated third edition, is therefore an important and valuable resource for anyone where success in their work depends on the quality of their interactions, whether face to face, in writing or electronically.
Divided into two parts, the book focuses first on theoretical insights to provide a firm basis of understanding and then on practice issues. Written in Neil Thompson´s characteristically clear and accessible style, this important book provides an essential foundation for making sure that we are communicating with one another as effectively as possible.
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Brief summary of primary market
CORE READING: Communication Skills modules on social work, nursing, health and social care and related helping professions degrees and qualifying courses
RECOMMENDED READING: for students on practice placements and for newly qualified practitioners
BACKGROUND READING: Theory and Skills in Practice modules on social work, nursing, health and social care and related helping professions degrees and qualifying courses
Market sizes:
- Social Work - 13,000 students accepted onto courses in 2016
- Nursing – 27,000 students accepted onto degree courses in 2016
SECONDARY: Practitioners in the above fields undertaking CPD
There are 88,000 practicing social workers registered in England.
There are 314,966 qualified nursing staff and health visitors, 25,418 midwives, 23,066 GP practice nurses in the UK.
Introduction.- Part I: THEORY.- Understanding Communication.- Understanding Language.- The Written Word.- Speech and Conversation.- Context and Meaning.- Part II: PRACTICE.- Interpersonal Encounters.- Communicating with Children and Young People.- Working with Groups.- Communication Difficulties.- Putting it in Writing.- Managing Communication.- Conclusion
Communication is the basis of so much of what happens in the workplace and indeed in our private lives. Without effective communication our lives are so much the poorer and with so many more problems. This book, now in an updated third edition, is therefore an important and valuable resource for anyone where success in their work depends on the quality of their interactions, whether face to face, in writing or electronically.
Divided into two parts, the book focuses first on theoretical insights to provide a firm basis of understanding and then on practice issues. Written in Neil Thompson´s characteristically clear and accessible style, this important book provides an essential foundation for making sure that we are communicating with one another as effectively as possible.
Communication is the basis of so much of what happens in the workplace and indeed in our private lives. Without effective communication our lives are so much the poorer and with so many more problems. This book, now in an updated third edition, is therefore an important and valuable resource for anyone where success in their work depends on the quality of their interactions, whether face to face, in writing or electronically.
Divided into two parts, the book focuses first on theoretical insights to provide a firm basis of understanding and then on practice issues. Written in Neil Thompson's characteristically clear and accessible style, this important book provides an essential foundation for making sure that we are communicating with one another as effectively as possible.
Professor Neil Thompson is a highly respected writer and developer of online learning resources, with over 39 years' experience in the people professions. He has held full or honorary professorships at four UK universities. He also runs the Avenue Professional Development Programme, an online learning community and tutorial group for people professionals.
Über den Autor
Professor Neil Thompson is a highly respected writer and developer of online learning resources, with over 39 years' experience in the people professions. He has held full or honorary professorships at four UK universities. He also runs the Avenue Professional Development Programme, an online learning community and tutorial group for people professionals.
Inhaltsverzeichnis
Introduction.- Part I: THEORY.- Understanding Communication.- Understanding Language.- The Written Word.- Speech and Conversation.- Context and Meaning.- Part II: PRACTICE.- Interpersonal Encounters.- Communicating with Children and Young People.- Working with Groups.- Communication Difficulties.- Putting it in Writing.- Managing Communication.- Conclusion
Klappentext
Communication is the basis of so much of what happens in the workplace and indeed in our private lives. Without effective communication our lives are so much the poorer and with so many more problems. This book, now in an updated third edition, is therefore an important and valuable resource for anyone where success in their work depends on the quality of their interactions, whether face to face, in writing or electronically.
Divided into two parts, the book focuses first on theoretical insights to provide a firm basis of understanding and then on practice issues. Written in Neil Thompson's characteristically clear and accessible style, this important book provides an essential foundation for making sure that we are communicating with one another as effectively as possible.
Brief summary of primary market
CORE READING: Communication Skills modules on social work, nursing, health and social care and related helping professions degrees and qualifying courses
RECOMMENDED READING: for students on practice placements and for newly qualified practitioners
BACKGROUND READING: Theory and Skills in Practice modules on social work, nursing, health and social care and related helping professions degrees and qualifying courses
Market sizes:
- Social Work - 13,000 students accepted onto courses in 2016
- Nursing - 27,000 students accepted onto degree courses in 2016
SECONDARY: Practitioners in the above fields undertaking CPD
There are 88,000 practicing social workers registered in England.
There are 314,966 qualified nursing staff and health visitors, 25,418 midwives, 23,066 GP practice nurses in the UK.
