Maturity Model for Virtual Team Performance Improvement
Includes supplementary material: sn.pub/extras
Ralf Friedrich developed an academically validated and process-oriented maturity model with emphasis on special needs of virtual teams. He provides criteria and indicators of performance for virtual teams and combines different approaches of maturity models into an overall framework to measure and develop virtual team performance.This book describes the development and validation of the Virtual Team Maturity Model (VTMM®) consisting of 11 processes for virtual team collaboration, defined by inputs, methods, outputs and Key Performance Indicators (KPIs) assigned to four maturity levels. The model supports an algorithm for calculating the maturity level of the team based on a set of questionnaires.
|Maturity Model for Virtual Team Performance Improvement
Related Research on Virtual Teams, Performance Criteria and Maturity Models.- Research Methodology and Empiric Results on the Development of the VTMM.- Validation of the VTMM by the Delphi Method.- Pilot Implementation.- VTMM® Assessment Process.
Ralf Friedrich developed an academically validated and process-oriented maturity model with emphasis on special needs of virtual teams. He provides criteria and indicators of performance for virtual teams and combines different approaches of maturity models into an overall framework to measure and develop virtual team performance. This book describes the development and validation of the Virtual Team Maturity Model (VTMM®) consisting of 11 processes for virtual team collaboration, defined by inputs, methods, outputs and Key Performance Indicators (KPIs) assigned to four maturity levels. The model supports an algorithm for calculating the maturity level of the team based on a set of questionnaires.
Contents
- Related Research on Virtual Teams, Performance Criteria and Maturity Models
- Research Methodology and Empiric Results on the Development of the VTMM®
- Validation of the VTMM®by the Delphi Method
- Pilot Implementation
- VTMM® Assessment Process
Target Groups
- Lecturers and students of organizational psychology and business economics
- Industrial engineers, project supervisors and leaders of virtual teams
The Author
Dr. Ralf Friedrich has been working in the field of international management as well as coaching of multinational and virtual team projects for 20 years. His research focus is on designing virtual teams in cooperation with the Cork Institute of Technology, Ireland and Darmstadt University of Applied Sciences, Germany.
Ralf Friedrich developed an academically validated and process-oriented maturity model with emphasis on special needs of virtual teams. He provides criteria and indicators of performance for virtual teams and combines different approaches of maturity models into an overall framework to measure and develop virtual team performance.This book describes the development and validation of the Virtual Team Maturity Model (VTMM®) consisting of 11 processes for virtual team collaboration, defined by inputs, methods, outputs and Key Performance Indicators (KPIs) assigned to four maturity levels. The model supports an algorithm for calculating the maturity level of the team based on a set of questionnaires.
Related Research on Virtual Teams, Performance Criteria and Maturity Models.- Research Methodology and Empiric Results on the Development of the VTMM.- Validation of the VTMM by the Delphi Method.- Pilot Implementation.- VTMM® Assessment Process.
Dr. Ralf Friedrich has been working in the field of international management as well as coaching of multinational and virtual team projects for 20 years. His research focus is on designing virtual teams in cooperation with the Cork Institute of Technology, Ireland and Darmstadt University of Applied Sciences, Germany.
Über den Autor
Dr. Ralf Friedrich has been working in the field of international management as well as coaching of multinational and virtual team projects for 20 years. His research focus is on designing virtual teams in cooperation with the Cork Institute of Technology, Ireland and Darmstadt University of Applied Sciences, Germany.
Inhaltsverzeichnis
Related Research on Virtual Teams, Performance Criteria and Maturity Models.- Research Methodology and Empiric Results on the Development of the VTMM.- Validation of the VTMM by the Delphi Method.- Pilot Implementation.- VTMM® Assessment Process.
Klappentext
Ralf Friedrich developed an academically validated and process-oriented maturity model with emphasis on special needs of virtual teams. He provides criteria and indicators of performance for virtual teams and combines different approaches of maturity models into an overall framework to measure and develop virtual team performance.This book describes the development and validation of the Virtual Team Maturity Model (VTMM®) consisting of 11 processes for virtual team collaboration, defined by inputs, methods, outputs and Key Performance Indicators (KPIs) assigned to four maturity levels. The model supports an algorithm for calculating the maturity level of the team based on a set of questionnaires.
Maturity Model for Virtual Team Performance Improvement
